Trade My Stuff Delivery and Return Policy

At Trade My Stuff, we make buying and selling pre-loved goods like Pelotons and treadmills easy and secure. Our Trade My Stuff Verified and Insured Pickup and Delivery offers a protected, hassle-free experience with our 2,000+ trained drivers nationwide—or globally via palletizing. Here’s how it works:

Delivery

Trade My Stuff Verified and Insured Pickup and Delivery

• What You Get: Our trained drivers inspect, pick up, deliver, and set up your item—insured against damage or loss in transit. Covers U.S. delivery and global shipping.
• Cost: Starts at $150+, varies by item size and distance. Category-Wide shipping quoted separately.
• Timing: Typically 1-2 days; delays beyond 7 days qualify for a full refund.
• Perks: Includes installation and setup. Optional Pre-Pickup Inspection offers video/photos and live Q&A before the movers pick up the item.
• Why Choose It? Hassle-free delivery with expert handling and buyer protection—perfect for bulky items.

Return Policy

• Inspection on Delivery: For verified deliveries, check your item upon arrival to ensure it works as expected—report issues immediately. Our drivers verify condition matches the listing at pickup.
• Damage in Transit: If our driver damages an item during verified delivery, Trade My Stuff covers reasonable repair or replacement costs within 10 business days.
• Lost Shipments: If a verified delivery is lost, we refund you or source a similar item within 10 business days.
• Misrepresentation:
  • Verified Delivery: Our pickup inspections and optional Pre-Pickup Inspection (video/photos) ensure items match listings.
  • International Orders: No returns accepted for global shipments.
• Delays: Verified deliveries delayed beyond 7 days qualify for a full refund.
• All Sales Are Final: No returns accepted, except as noted above.

Why Choose Verified Delivery?

Our insured delivery, with 2,000+ drivers and an optional $39 Pre-Pickup Inspection, ensures your item arrives safe, set up, and as described.